Everything in an organization is done by people. Although technology has invaded the workplace and the way an organization functions, still it is the people who make the organizations run. Be it product development or service conceptualization, production, logistics, delivery, innovation, it is the people who make critical and strategic decisions related to finance, marketing, technology, operations, production, and information technology. Look at businesses across industries, be it Amazon, Flipkart, Apple, Google or Reliance Jio their success can be attributed to their unique business models and the way they were implemented and executed in time with extreme precision. And they were all conceptualized and executed by people on rolls.
Consequently, it is logical to assume that to be the best in an industry, it is inevitable for a business firm to depend on the capability, hands-on skill, knowledge, attitude, and motivation of its employees. An organization’s success depends on more than one factor and each interface requires human intervention. Each such interface generates synergy which increases the efficiency of the system as a whole.
Human Resource Management is about managing that interface in such a manner that the organizational objectives are attained efficiently. The role of an HR manager is profound in developing an organization that values its people as committed, coordinated and talented.
Increasing competition both globally and locally is in dire need of a talent that is committed and possessed strong coordination skills. Working in an Indian office talking to a client in London with different time zone requires exceptionally well-developed communication and coordination skills, of course with the right attitude.
The field of Human Resource Management is central to any organization and focuses on how managers in an organization align human capabilities with business requirements. And managing the delicate balance between the two is the function of the HR manager. Thus HR as a function indulges in procuring, organizing, managing and developing people with high levels of commitment, competence, and motivation. On an average organization’s 50 percent or more operating budget is spent on people’s salaries, it becomes all the more important to focus on people management resulting in a culture where employees are happy, motivated, ethical, and nurture a feeling of belongingness.
A PGDM or MBA in HRM equips students with principles and techniques of human resource management. The students also get exposed to practical insights and are able to integrate the concepts of behavioral management with the technical aspects of the HR function in the real world. Students interested in crafting a career in HR develop skills and competencies in domains related to recruitment and selection, industrial relations. Training and development, performance management, data analytics, compensation management, and organization development.
Recruitment Specialist: It includes sourcing, screening and presenting candidates for a given profile. Those interested in the recruitment profile must possess Technical Recruiter- is the one who sources for a technical position. To be successful as a recruiter one must possess loads of patience, networking skills, negotiator, and ability to close positions quickly. In addition, a flair to understand job requirements is a must. Hands-On experience of using job portals such as Naukri.com and LinkedIn will be an added advantage.
Technical Recruiters: With the technology industry heading north, skilled and trained manpower is every companies dream. A technical recruiter understands the technical requirements of a specific industry and meets company standards and expectations. One opting to be a technical recruiter must understand technology, possess sound knowledge of technical profiles, possesses negotiation skills and be patient across people and roles.
HR Generalist: This profile requires an orientation towards the entire gamut of HR functions right from recruitment to employee separation. For the generalist profile, one needs to be flexible, creative and ready to handle the pressure.
Trainers: Every company needs trainers to upskill people in technical and behavioral components at work. One who loves to be creative and innovative can opt for this side of HR. A trainer has to constantly be on move and try new methods to make learning culture in an organization fun and effective.
Besides the above-mentioned positions some more profiles that are coming up include
HR Analyst: data scientists interested in churning numbers and deriving meaningful information from the data. One must be skilled in advanced analytical tools and the ability to write results.
Consultants: One can be associated with RPO (Recruitment Process Outsourcing) Companies as a recruitment consultant/ associate most commonly called as recruitment consultancies in India. Such profiles provide incentives per position closed.
HRBP: Human Resource Business Partner role is strategic in nature and those working in this domain work closely with the senior management team in aligning people and related strategy with the business objectives. Such positions require strong business acumen, the ability to connect people practices with business, the ability to develop HR business models and calculate ROI. These people take responsibility for developing business results through HR.
HR Shared Services: The basic idea is to create an efficient service delivery model and economize on cost. A variety of services that can be shared include payroll management, administrative tasks, benefits management, pension, etc. A thoroughly professional approach is desired and one needs to be aware of technological dimensions to work on these platforms. Along with this, a person must maintain high commitment levels while working in such a profile.
Although people talk of the HR profession as the one nurturing people, soft and stable in nature, desk orientated, suitable for females, boring and monotonous, the winds of change have swept the entire concept of HR.
Nowadays, HR means business, HR is ready to give results, HR is in board rooms, HR is drawing business models, HR is a number cruncher and all being done keeping people at the center. So, if you enjoy to challenge the convention, handle diverse nature of workforce, read balance sheets, talk numbers, drive frontline, measure top line and bottom line, quick to innovate, adapt technology, rapidly innovate new processes and systems, motivate people, unfollow the convention, comprehend law of land, negotiate swiftly, possess fighter spirit, work under pressure, are mobile, can stay late, stand up for yourself and above all a die-hard passion to bring change and feel charge in all pursuits and passions, you are at right place.
Welcome to the world of HR!!
Dr. Pratima Daipuria